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Participant Support
Participant Support
Resources designed to help participants with Reconnect.
15 articles in this collection
Written by
Stephen Quirk
Getting Started with Reconnect
Getting Started with Reconnect Community
Learn how to download and log into the Reconnect Community app.
Written by
Stephen Quirk
Updated over a week ago
Reconnect Community Walk-Through
Learn what Reconnect Community has to offer and see where to go to complete necessary tasks.
Written by
Stephen Quirk
Updated over a week ago
Baseline Images
Take baseline images to help the app confirm that you are the one completing check-ins.
Written by
Stephen Quirk
Updated over a week ago
Privacy and Guidelines
How Reconnect Works with Your Smartphone
Learn what the app does and does not do with your information.
Written by
Stephen Quirk
Updated over a week ago
Phone and App Settings
App Permissions and Notifications
Set up app permissions and notifications to allow Reconnect Community to function smoothly.
Written by
Stephen Quirk
Updated over a week ago
How-To
Complete a Daily Check-In
Complete your daily check-ins to determine if you have been selected for drug testing.
Written by
Stephen Quirk
Updated over a week ago
Check In for a Curfew or Event
Complete check-ins for curfews or events as required by your program.
Written by
Stephen Quirk
Updated over a week ago
Update Your Home Address
Add your home address in the app to use for event and curfew check-ins.
Written by
Stephen Quirk
Updated over a week ago
Respond to an Assigned Form
Complete assigned forms from Reconnect Community instead of needing a paper form.
Written by
Stephen Quirk
Updated over a week ago
Submit an Event
Enter your own events into your Reconnect calendar.
Written by
Stephen Quirk
Updated over a week ago
Submit a Form
Submit your own forms and requests from Reconnect Community
Written by
Stephen Quirk
Updated over a week ago
Make Payments with Self-Pay
Learn how to make payments if required by your program.
Written by
Stephen Quirk
Updated over a week ago
Troubleshooting
Android Troubleshooting Settings
Settings to try if you are having issues with Reconnect Community and you use an Android.
Written by
Stephen Quirk
Updated over a week ago
iPhone Troubleshooting Settings
Settings to try if you are having issues with Reconnect Community and you use an iPhone.
Written by
Stephen Quirk
Updated over a week ago
App Versions of Reconnect Community
There may be situations when knowing your app version will be useful for troubleshooting.
Written by
Stephen Quirk
Updated over a week ago