Participant Support | Reconnect Help Center

Getting Started with Reconnect

Getting Started with Reconnect Community

Learn how to download and log into the Reconnect Community app.

Written by Stephen Quirk
Updated over a week ago

Reconnect Community Walk-Through

Learn what Reconnect Community has to offer and see where to go to complete necessary tasks.

Written by Stephen Quirk
Updated over a week ago

Baseline Images

Take baseline images to help the app confirm that you are the one completing check-ins.

Written by Stephen Quirk
Updated over a week ago

Privacy and Guidelines

How Reconnect Works with Your Smartphone

Learn what the app does and does not do with your information.

Written by Stephen Quirk
Updated over a week ago

Phone and App Settings

App Permissions and Notifications

Set up app permissions and notifications to allow Reconnect Community to function smoothly.

Written by Stephen Quirk
Updated over a week ago

How-To

Complete a Daily Check-In

Complete your daily check-ins to determine if you have been selected for drug testing.

Written by Stephen Quirk
Updated over a week ago

Check In for a Curfew or Event

Complete check-ins for curfews or events as required by your program.

Written by Stephen Quirk
Updated over a week ago

Update Your Home Address

Add your home address in the app to use for event and curfew check-ins.

Written by Stephen Quirk
Updated over a week ago

Respond to an Assigned Form

Complete assigned forms from Reconnect Community instead of needing a paper form.

Written by Stephen Quirk
Updated over a week ago

Submit an Event

Enter your own events into your Reconnect calendar.

Written by Stephen Quirk
Updated over a week ago

Submit a Form

Submit your own forms and requests from Reconnect Community

Written by Stephen Quirk
Updated over a week ago

Make Payments with Self-Pay

Learn how to make payments if required by your program.

Written by Stephen Quirk
Updated over a week ago

Troubleshooting

Android Troubleshooting Settings

Settings to try if you are having issues with Reconnect Community and you use an Android.

Written by Stephen Quirk
Updated over a week ago

iPhone Troubleshooting Settings

Settings to try if you are having issues with Reconnect Community and you use an iPhone.

Written by Stephen Quirk
Updated over a week ago

App Versions of Reconnect Community

There may be situations when knowing your app version will be useful for troubleshooting.

Written by Stephen Quirk
Updated over a week ago