Participant Support

15 articles in this collection
Written by Steven Zuniga and Katie Abrams

Getting Started with Reconnect

Getting Started with Reconnect Community

Learn how to download and log into the Reconnect Community app.

Written by Katie Abrams
Updated over a week ago

Reconnect Community Walk-Through

Learn what Reconnect Community has to offer and see where to go to complete necessary tasks.

Written by Katie Abrams
Updated over a week ago

Baseline Images

Take baseline images to help the app confirm that you are the one completing check-ins.

Written by Katie Abrams
Updated over a week ago

Troubleshooting

App Versions of Reconnect Community

There may be situations when knowing your app version will be useful for troubleshooting.

Written by Steven Zuniga
Updated over a week ago

Troubleshooting Notifications

Make sure your phone settings are allowing Reconnect Community notifications.

Written by Steven Zuniga
Updated over a week ago

Privacy and Guidelines

How Reconnect Works with Your Smartphone

Learn what the app does and does not do with your information.

Written by Katie Abrams
Updated over a week ago

Phone and App Settings

Setting Up Permissions

Written by Steven Zuniga
Updated over a week ago

Setting up Notifications

Written by Steven Zuniga
Updated over a week ago

Setting Up Location Permission

Written by Steven Zuniga
Updated over a week ago

How-To

Complete a Daily Check-In

Complete your daily check-ins to determine if you have been selected for drug testing.

Written by Katie Abrams
Updated over a week ago

Check In for a Curfew or Event

Complete check-ins for curfews or events as required by your program.

Written by Katie Abrams
Updated over a week ago

Update Your Home Address

Add your home address in the app to use for event and curfew check-ins.

Written by Katie Abrams
Updated over a week ago

Submit a Form Response

Complete assigned forms from Reconnect Community instead of needing a paper form.

Written by Katie Abrams
Updated over a week ago

Create a Client-Initiated Event

Enter your own events into your Reconnect calendar.

Written by Katie Abrams
Updated over a week ago

Make Payments with Self-Pay

Learn how to make payments if required by your program.

Written by Katie Abrams
Updated over a week ago