Note: This article is designed to help program participants using the Reconnect Community app. This information can also be found on the participant support site - reconnectcommunity.com.
Completing a Daily Check-In
Daily check-ins will tell you whether you are required to test on a given day. If a check-in is required, it will display on your Tasks list. To complete the check-in:
Go to the Tasks page of your app.
Find the “Daily Check” task. The times listed below the title show your check-in window. You are not able to check-in before your window starts, and you should check-in before the window ends.
Select the Daily Check task to check-in. Your camera will open and a “Detecting Face” message will display.
Hold the phone so your entire face is visible.
When your face has been detected the message will change to “Face Detected. Blink Slowly.”
Blink to take the photo. When completed, you will see a “Blink Detected” message.
Wait for the check-in to process. This can take some time in areas with poor reception.
A pop-up will appear telling you whether you are required to test, as well as a confirmation code for the check-in.
Completed daily check-ins will show on the tasks page under the “Completed” section. The task will now tell you whether you are required to test.
Tips for Successful Check-Ins:
Move to a well-lit area so the camera can easily detect your face.
Make sure you are connected to WiFi or have good service before starting the check-in.
Remove any face coverings or hats before taking the photo.