Note: The Reconnect Community app is for participants, not staff. For information on the Reconnect Manager mobile app for staff please go to the Reconnect Manager App article.

Downloading the Reconnect Community App

Reconnect Community is available on both iOS and Android devices. To download the app, search for “reconnect community” in your device’s app store.

Logging In

After downloading is complete, launch the Reconnect Community app. You will be asked to log in using the username and PIN provided by your case manager. If you do not have that information, please reach out to your case manager.

After your initial login, you will be prompted to allow certain permissions. These settings allow Reconnect Community to run effectively. For more information on these settings:

How Reconnect Works with Your Phone

Setting Up Permissions

Note: iOS devices will periodically receive a silent "syncing" notification from Reconnect. This is expected and should not impact app or device usage. These notifications can be ignored and cleared.

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