Reconnect Manager can be accessed on a Mac, Windows, Android, or iOS system capable of running any of the following browsers:
- Chrome 57
- Firefox 52
- Safari 10.1
- iOS Safari for iOS 10
- Internet Explorer 11
- Edge 16
The Reconnect Community app requires that a device have certain functionality in order for the app to work properly and efficiently. Fortunately, most newer models meet these requirements.
Device and Operating System
Devices must meet the following requirements:
- iOS: iPhone 5S or later, running iOS 11 or later
- Android: Android 6.0 or later, front-facing camera
The device must have a GPS enabled chip for our location tracking and location verification functionality.
The device must have Bluetooth capability. BLE or Bluetooth Low Energy is the most ideal version of Bluetooth.
Front Facing Camera
The device must have a front facing camera. The front facing camera will be used for photo verification of the client for check-ins and facial recognition.
To utilize video chat, participants must be using a device that meets the above requirements, as well as having Android 8 or higher if using an Android device.
The battery should be able to support daily use with the app running in the background at all time. In situations where a ReconnectBand is being used, the battery should also be able to supply enough energy for the Bluetooth to be on at all times.
Many devices use battery optimization meant to preserve the life of the battery by turning off apps that are not actively being used. This has specific impacts to Reconnect Community, which remains running in the background when participants do not have the app open. Allowing battery optimization on a device may cause connectivity issues, lapses in notifications, and violations.
Top Compatible Phones for Reconnect Community
- iPhone 7 & 7 Plus
- iPhone 8 & 8 Plus
- Phone XS & XR
- iPhone 11 and 12
- Samsung Galaxy Models
- Samsung Galaxy Note Models
- Moto e5 play
- Moto e6
- Moto e6 (XT2005DL)
- Moto g(7) play
- Moto g(7) power
- LG Stylo Series
- LG G/V Series
- Pixel 2 & 2 XL
- Pixel 3 & 3 XL
- Pixel 3a & 3a XL
- Pixel 4 & 4 XL
- Pixel 4a & 4a
- Pixel 5
The Reconnect Band can pair with devices that meet the following criteria:
- iPhone 6 or later, running iOS 11 or later
- Android 6.0 or later
- Bluetooth 4.0 or later
- Front-facing camera
- NFC (Most devices released since 2015 meet these requirements)