Force and Excuse may be used to either force or excuse clients from testing on upcoming test days. Force Testing is used to require a test for a client, while Excuse Testing is used in cases when the client should not or will be unable to test.

Tip: You can bulk for or bulk excuse testing for groups of clients. For more information about that, check out the Bulk Excuse or Force Testing article.

Force or Excuse Testing for a Client

  1. Navigate to Clients
  2. Select the client you wish to force or excuse from testing
  3. Select Tests, then Calendar
  4. Click on a day in the calendar to change it to Force, Excuse, or No Test

Note: If a client's profile includes multiple test types, forcing testing will force all test types in the profile.

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