In the Reconnect system we use the term User for facility staff and others who access the Reconnect dashboard.

Tip: Before starting, read more about user roles and permissions

Navigate to Edit Users by clicking your name in the upper right of the site
Click Add User
Enter the email address for the person you wish to add
Click Check User Email

Note: If the user's email address is already in our system, you will not need to do anything else.

You'll now provide the following information:
Username: We suggest first initial + last name
First name
Last name
Role: Select from Administrator, Case Manager, Manager, or User

Confirm the information is correct and click Add User

Tip: Passwords should not be shared between users.

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