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Check In for a Curfew or Event
Check In for a Curfew or Event

Complete check-ins for curfews or events as required by your program.

Stephen Quirk avatar
Written by Stephen Quirk
Updated over a year ago

Note: This article is designed to help program participants using the Reconnect Community app. This information can also be found on the participant support site - reconnectcommunity.com.

Tips for Successful Check-Ins:

  • Move to a well-lit area so the camera can easily detect your face.

  • Make sure you are connected to WiFi or have good service before starting the check-in.

  • Remove any face coverings or hats before taking the photo.

Scheduled Events

Events that are scheduled ahead of time will display in the Tasks list of Reconnect Community. Click on the the event tile to see more information about the event. The event information can include a time, title, address, url, and notes from program staff.

If the event has a check-in, the check-in will have its own tile that says "Requested Check-In." That is what you will click to open the camera and complete the check-in. Often, check-ins happen around the start time of the event, randomly between the start time and the end time, or at the start time and the end time.

To check in for one of these events:

  1. Go to the Tasks list of Reconnect Community. This is the first screen that opens when you open the app.

  2. If you currently have to do a check-in, you will see a tile that says "Requested Check-in." Click on that tile.

  3. Your front-facing camera will open and it will say “Detecting Face” as it checks for your face for the check-in. 

  4. Hold the phone so your entire face is visible. 

  5. When your face has been detected the message will change to “Face Detected. Blink Slowly.” If it does not detect your face after 30 seconds, it will show you a circle button to press to force it to take the photo.

  6. Blink to take the photo. When completed, you will see a “Blink Detected” message. 

  7. Wait for the check-in to process. This can take some time in areas with poor reception.

  8. A pop-up will appear telling you that the check-in was successful. 

  9. Completed event check-ins will show on the tasks page under the “Completed” header with a green checkmark.

Tip: if your face is not in the shot, if it is dark, or is blocked by something, the app flags your check-in as concerning for your case manager. The example above would have caused staff to be notified.

Curfew and Random Check-Ins

You may be asked to check in at random as part of your program. These check-ins will not show in your Tasks list ahead of time, but you will receive notifications if you are required to check in. These notifications will tell you the time by which the check-in must be completed. To complete a random check-in:

  1. When you receive a notification to check in, go to the Tasks list of Reconnect Community. This is the first screen that opens when you open the app.

  2. If you currently have to do a check-in, you will see a tile that says "Requested Check-in" or "Random Check-In." Click on that tile.

  3. Your front-facing camera will open and it will say “Detecting Face” as it checks for your face for the check-in. 

  4. Hold the phone so your entire face is visible. 

  5. When your face has been detected the message will change to “Face Detected. Blink Slowly.” If it does not detect your face after 30 seconds, it will show you a circle button to press to force it to take the photo.

  6. Blink to take the photo. When completed, you will see a “Blink Detected” message. 

  7. Wait for the check-in to process. This can take some time in areas with poor reception.

  8. A pop-up will appear telling you that the check-in was successful. 

  9. Completed event check-ins will show on the tasks page under the “Completed” header with a green checkmark.

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